FAQ

No. Airo Elevator focuses exclusively on commercial and institutional elevator systems. Our services are structured to support office buildings, healthcare facilities, industrial properties, educational institutions, retail environments, and government facilities.

We support a wide range of commercial elevator systems, including:

• Hydraulic elevators

• Traction elevators

• Geared and gearless systems

• Single-unit and multi-unit installations

Our service approach is designed to support mixed-manufacturer environments commonly found in commercial portfolios.

Yes. We provide structured commercial elevator maintenance programs designed to support safe operation, inspection readiness, and long-term equipment reliability.

Maintenance scopes are developed based on equipment type, usage, and operational requirements rather than one-size-fits-all schedules.

Yes. We regularly assist with elevator service takeovers and transitions. Our takeover process is designed to minimize disruption while establishing a clear understanding of equipment condition, inspection status, and service priorities.

Yes. We provide commercial elevator repair, troubleshooting, and emergency service support for urgent issues affecting safety, accessibility, or building operations.

Emergency response priorities are based on safety and operational impact.

While inspections are conducted by authorized inspectors, Airo Elevator provides inspection preparation, compliance support, and deficiency correction services to help properties prepare for and respond to inspection requirements.

Modernization may be appropriate when reliability declines, parts become difficult to source, or recurring issues impact operations. We provide modernization and upgrade planning based on actual equipment condition rather than assumptions tied solely to age.

Airo Elevator provides commercial elevator services throughout Texas. While based in Central Texas, we support both local and regional commercial portfolios with consistent service standards.

We respond to most service requests within 1 business day.
For urgent issues, property teams can call (512) 716-9900 for immediate assistance.

You can submit a service request through our website or contact us by phone. A member of our team will follow up to review your property, service needs, and next steps.

Our services are delivered as part of our broader commercial elevator services in Texas, supporting maintenance, repair, modernization, inspection readiness, and emergency response.